National Grid Consumer Advocacy

National Grid Consumer Advocate, Mary Beth Basha, is available to meet with consumers the 3rd Tuesday of the month noon – 2 PM in our Main Community Room.  As this is a walk-in service, appointments are not available.

National Grid employs Consumer Advocates to assist low-income and special needs customers facing financial hardship. Advocates are available to provide early intervention, information on a variety of assistance programs, crisis bill pay management, outreach and education.